Step 1
Day 1 to 2
Discovery, access setup, current-state mapping, and required parameter collection.
How it works
How it works
Standard implementation: 10 business days.
Step 2
Day 3 to 5
Stack setup and Workflow 1 + Workflow 2 implementation.
Step 3
Day 6 to 7
Workflow 3 + Workflow 4 implementation and exception handling setup.
Step 4
Day 8
Workflow 5 plus monitoring and alerting configuration.
Step 5
Day 9 to 10
Training validation, runbooks, fallback drills, go-live, and KPI baseline capture.
Days 11 to 40 hypercare
- Daily automation health checks and same-day failure response during business hours.
- Configuration-break fixes plus up to 5 hours of in-scope workflow adjustments.
- Escalation to delivery lead for issues unresolved within 4 hours.
Control and safety
- Any pricing commitments remain draft-only until approved.
- Same-day scheduling and high-dollar invoice sends require approval gates.
- Refunds, credits, and money-movement actions are human-controlled.
- Failures create alerts plus a manual fallback task. Never silent breaks.